Community+
Step-by-step guidance

Community Guides

Plain-language guides on navigating social services, allowances, and support schemes in Hong Kong

Health & Medical

1 guide
Moderate

How to Apply for Medical Fee Waiver

A step-by-step guide to waiving or reducing medical fees at public hospitals and clinics in Hong Kong for those facing financial hardship.

1–3 weeks6 steps
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Financial Assistance

3 guides
Easy

Applying for Old Age Living Allowance (OALA)

The Old Age Living Allowance (OALA) provides a monthly cash allowance to elderly Hong Kong residents aged 65 or above who have limited financial means. Learn how to apply.

4–8 weeks7 steps
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Moderate

Applying for Working Family Allowance (WFA)

The Working Family Allowance (WFA) scheme supplements the income of low-income working households. Find out if you qualify and how to apply.

4–8 weeks7 steps
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Moderate

Understanding and Applying for the Disability Allowance

The Disability Allowance provides monthly cash assistance to eligible Hong Kong residents with disabilities. This guide explains the two rates, eligibility criteria, and how to apply.

4–8 weeks6 steps
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Education & Finance

1 guide
Moderate

Student Finance Assistance — How to Apply for SFAA Loan

The Student Finance Assistance Agency (SFAA) provides means-tested grants and loans to eligible students. This guide walks you through the application process.

6–10 weeks7 steps
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Social Security

1 guide
Moderate

Comprehensive Social Security Assistance (CSSA) — How to Apply

CSSA is a safety net for Hong Kong residents who cannot support themselves financially. This guide explains who is eligible, what you can receive, and how to apply.

4–6 weeks8 steps
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Food Support

1 guide
Easy

Finding Food Banks in Hong Kong

A guide to the Social Welfare Department's Short-term Food Assistance Service Teams (STFASTs) across Hong Kong, including eligibility criteria, income and asset limits (effective April 2025), and how to apply.

1–2 weeks from initial contact to first assistance6 steps
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Family Services

1 guide
Easy

Locating Integrated Family Service Centres (IFSCs) Across Hong Kong

A complete directory of all Integrated Family Service Centres (IFSCs) and Integrated Services Centres (ISCs) across Hong Kong's 18 districts, with addresses, phone numbers, and opening hours.

30–60 minutes for initial visit4 steps
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